On building products you can’t see for users you can’t talk to.
A marketer turned product leader bridges the gap.
How to navigate interactive map design from basemaps to binning.
Ideally, all three.
Three completely preventable examples and how to fix them.
"Know your audience" holds true in product design, too.
Why endings are a product design problem worth solving.
A textbook education is put to the test with on-the-ground training.
Make good content and quit chasing your customer around.
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