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#376 Building a House: On Navigating Change
Chris and Gina discuss why change is hard and share tips on how to make it easier
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Enhancing the Guest Experience for a Global Leisure Brand
Partnering with Carnival Corporation to reimagine software across 100 cruise ships.
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#375 Steering the Ship: On the Difference Between Product Managers and Project Managers
Postlight’s Ruiyan Xu compares the two types of PMs to different types of captains
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#374 Bridging the Gap: On Including IT Teams Early
Chris and Gina on the importance of collaborating with your IT team from the beginning
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Audubon Wins at the 2023 Anthem Awards
The Bird Migration Explorer is now a multi-award winning digital experience!
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#373 Genie: On the Disney Mobile App
Chris and Gina on navigating Disney World through the My Disney Experience App
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#372 Lightbulb Moment: On Why Rework Isn’t a Waste
On how to transform rework from a pain point into an opportunity
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#371 Focusing Your Energy: On Prioritizing and Setting Boundaries as a Leader
Chris and Gina on finding sustainable ways to manage busy workloads
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#369 On Trust: The Backbone of Client Services Relationships
Dissecting the Bernie Madoff docuseries for lessons on trust in working relationships